Practice Manager – Debbie Penney
Debbie joined the practice in July 2018 and is responsible for both the strategic development of the organisation and the daily management of the practice. Please contact Debbie if you have any suggestions, comments or complaints.
Assistant Practice Manager – Emma Mills
Emma has a wealth of experience at the practice and works closely with the Practice Manager to ensure the smooth running of the practice and building.
IT Business Support – Katie Sayer
Katie works alongside the management team to ensure all projects and aspects of Information Technology runs smoothly.
Patient Care Team
We have a team of administrators who have been specially trained to deal with your enquiries. They provide extremely important links with the doctors and also with hospitals, solicitors, insurance companies, employers and many other health care organisations. They are actively involved in ensuring patients receive an efficient, integrated service between Primary and Secondary Care.
Our Prescriptions Team is made up of a small team of specifically trained Prescription Administrators.
The team deal with the majority of prescription queries, liaising with GPs and practice pharmacists.
Reception Team / Health Navigators
We have a large dedicated team of well-trained and skilled Receptionist/Health Navigators who provide patients with a friendly and efficient service. The team will ask you a little bit about your situation in order to assist you finding the most appropriate help you may need, this is to assist the doctor to assess your needs.
Our Nurse Administrators are valuable members of the nursing team and maintains the practice clinical recall system for our long-term condition clinics to ensure patients attend for their annual reviews as well as coding and entering data, and ensuring an excellent standard of patient records.
We have a Caretaker, who although may be a bit more “behind the scenes”, is invaluable in keeping the practice functioning and clean.