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Getting help with

• Sick / fit notes
• Referrals
• Test results
• Online Services - Help and Guidance

Keep us updated

• Change personal details
• Tell us if you are a carer
• Opt in to SMS Messaging

About appointments

• Make an appointment
• Ask a Doctor a question
• Cancel an appointment

Register as a new patient

• Register as a new patient
• Register for online services

Can't find what you're looking for?

• Ask a Receptionist a question

Get immediate help with minor illnesses and injuries:

• Coughs
• Colds
• Headaches
• Flu
• Back pain
• Sprains
• Burns and scalds
• Animal bites
• Cuts and grazes
• Minor head injury
• Norovirus
• Cold Sores

Pharmacists can also advise on minor illnesses and injuries:

• Find a local pharmacy
• What can a pharmacy help with?

Alternatively you can visit your nearest Minor Injury Unit (please note West Walk Surgery is for minor injuries only and NOT illnesses):

• Find another local Minor Injuries unit

Get help for any health problem

• Get help from the practice

• Abuse
• Allergies
• Asthma
• Autism
• Cancer Support
• Bereavement
• Carers
• Child Health
• Community Groups
• Counselling Services
• Depression, Anxiety and Stress
• Diabetes
• Drugs and Alcohol
• Elderly Care
• Health and Care Video Library
• Learning Difficulties and Disabilities
• Maternity
• Mental Health
• Musculoskeletal
• Self-harming Support
• Sexual Health
• Support for Medical Conditions
• Stop Smoking
• Vaccination Facts
• Weight Management
• Women's Services

More than one condition?

• Find out about appointment synchronisation

Clinics available at the practice

• Blood Tests (Phlebotomy Clinic)

Health Reviews

• Asthma Annual Review
• Blood pressure
• Contraception
• Epilepsy
• Smoking

Assessments

• Alcohol Consumption
• COPD Assessment
• Epworth Sleepiness Scale
• Hypothyroid Self Assessment
• Male Urinary Tract (IPSS)
• Oxford Knee Score
• Oxford Hip Score
• Patient Health Questionnaire (PHQ-9)

Prescriptions

• Request medication online
• Medication synchronisation request
• Register for Electronic Prescribing

Local Pharmacies

• Billings Pharmacy
• Boots
• Well Kingswood - Lodgeside Surgery HC
• Well Kingswood - Kingswood HC
• Well St George - St. George HC
• View more local pharmacies

Getting help with

• Sick / fit notes
• Referrals
• Medical Reports
• Online Services - Help and Guidance

Keep us updated

• Change personal details
• Tell us if you are a carer
• Have you served in Armed Forces Services?

How are we doing?

• Practice Improvements and Suggestions
• Friends and Family Test
• CQC Report

Register as a new patient

• Register as a new patient
• Register for online services

Can't find what you're looking for?

• Ask the Practice a question

• About Us
• Appointments
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• Commissioned Services
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• Friends and Family Test Results
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Policies and Procedures

• Accessible Information Standard
• Chaperones
• Confidentiality
• COVID-19 Privacy Notice
• Disability Access
• Freedom of Information
• GP Earnings
• Infection Control Statement
• Named GP
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• Private Fees
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• Statement of Intent
• Suggestions, Comments and Complaints
• Summary Care Records
• Training Practice
• Your Rights and Responsibilities
• Zero Tolerance

Patient Participation Group

• Patient Participation Group

Staff

• Doctors
• Practice Team
• Nursing Team
• Support Staff