We are continually looking to turn our patients’ feedback into real improvements in the services we provide. We use it to focus on the things that matter most to our patients, carers and their families.

We would like to hear from you if you have a suggestion on how we can do things better to improve our patients’ experiences. We’d also like to hear from you if you are pleased with the service you’ve received.

We will endeavour to deal with your query as quickly as possible, however we have had to extend the expected completion timeframe for this type of request to ‘up to 5 working days’.

The practice has been inundated and we have been struggling to meet the expectation of up to 2 working days. We apologies if this causes any inconvenience. If your query is urgent please call reception and avoid using this form.

We’ll let the staff involved know and share the good practice across our teams.

Please note: This service is not for complaints – please refer to Suggestions, Comments and Complaints



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