Prescriptions

Ordering repeat prescriptions

You can manage repeat prescriptions using the NHS App.

You no longer have to type each medication’s name. The NHS App will how all of your prescriptions and allow you to simply tick the box next to the items you wish to order.

You can easily choose where your prescriptions are sent. So, if you know you’ll be away from home or you are moving house, you can change your nominated pharmacy from within the app. 

You can also order your prescription at any time that suits you. There’s no need to wait to join a telephone queue or wait until the GP surgery opens.

Once ordered, you can view and track your prescription all the way to the pharmacy!

Ordering medication through the NHS App is easy, you can select the medication you need, which helps to reduce waste, and helps save the NHS valuable funds!

It’s easy to use, and, if you hit a snag, you can go to ‘Help’ in the top right-hand corner of the app or visit nhs.uk/helpmeapp.

To find out more, or to download the NHS App, Click Here

If you are unable to download the NHS App, or if you are registered elsewhere and are ordering on behalf of someone, you can fill out a repeat prescriptions request form

We do not take repeat prescription requests over the phone or email.

Collecting your prescription

You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy.

You can change your nominated pharmacy at any time:

• Through your NHS Account (via the NHS App, or NHS Website)
• fill out a nominate a pharmacy or other dispenser form
• at any pharmacy that accepts repeat prescriptions

Questions about your prescription

If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.

The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.

Go to Medicines A to Z (nhs.uk)

If you would like to speak to someone at the GP surgery about your prescription:

• call the surgery on 0117 980 5100

Medication reviews

If you have a repeat prescription, we may ask you to come in for a regular review. We will be in touch when you need to come in for a review.

Prescription charges

Find out more about prescription charges (nhs.uk).

What to do with old medicines

Take it to the pharmacy you got it from. Do not put it in your household bin or flush it down the toilet.

About pharmacists

As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:

• coughs
• colds
• sore throats
• tummy trouble
• aches and pains

They can also advise on medicine that you can buy without a prescription.

Find a pharmacy (nhs.uk)

Many pharmacies are open until late and at weekends. You do not need an appointment.

Most pharmacies have a private room where you can discuss issues with pharmacy staff.